Nomster Chef Subscription FAQ
What is Nomster Chef?
is nomster chef an app?
Nope, the illustrated recipes are located on the website and are flipped through like an e-book.
Do I need a certain device to use the recipes?
Nope, you just need any internet-capable device and a wi-fi connection. Recipes do look better on bigger screens like tablets or laptops, but phones work too!
Is Nomster Chef right for my family?
What age is Nomster Chef for?
Age 2 - 12. Littler kids need more grown-up help and do better with shorter cook times; older kids can work more independently and handle longer recipes. Beginner grown-up chefs might like our recipes too!
What about knives, hot stoves, salmonella (etc.)?
All grown-up only steps (involving the stove and sharp knives) are clearly marked. Many ingredients in our recipes can be safely cut with a butter knife or a plastic child’s chef knife. Any recipe steps involving raw meat or eggs have “Germ Alerts” that remind kids not to lick their fingers and to wash their hands.
I'm international- is this for me?
Yes! With the caveat that all recipes are in American English (so "zucchini" and other vocabulary words might confuse you) and have Imperial measurements (so you might have to do a few conversions). But we welcome our international friends!
MY FAMILY IS VEGAN/VEGETARIAN/KOSHER/HALAL AND HAS A PEANUT/GLUTEN/SOY/DAIRY ALLERGY. IS THIS FOR ME?
Yes! While not every recipe can cater to every dietary need, we do our best to offer substitutes when possible and to have multiple recipes suitable for everyone.
Subscription Nuts and Bolts
Can I try it for free?
Yes! If you sign up for a 1 month or 3 month digital subscription (that's not part of a gift pack), you can enjoy a free 14 day trial. If you cancel at any time before the end of the trial, your card will not be charged. Unfortunately, we are not able to offer a free trial period for subscriptions that are part of a gift pack (Welcome Pack, Starter Chef Set, Ultimate Chef Set).
Does the subscription renew automatically?
If you sign up for a 1 month or 3 month digital subscription (that's not part of a gift pack), your subscription will auto-renew at the end of your billing period. Subscriptions that are part of a gift pack (Welcome Pack, Starter Chef Set, Ultimate Chef Set) do not auto-renew, but subscribers will be given the option to extend the subscription at the end of the billing period.
Can I cancel my subscription?
Yes, you can cancel any time. Your subscription will end at the end of the billing cycle. We are not able to offer pro-rated refunds for the remainder of the billing period, but cancelling will prevent the subscription from auto-renewing at the end of the billing period. You can cancel your subscription by clicking the "Your Nomster Account" button in the Nomster Recipe Library.
When Does my subscription start?
If you sign up for a 1 month or 3 month digital subscription (that's not part of a gift pack), your subscription will start right after you purchase it. For subscriptions that are part of a gift pack (Welcome Pack, Starter Chef Set, Ultimate Chef Set), you can specify if you'd like the gift subscription to start at a later date. **Note: for subscriptions purchased as part of a gift pack, it can take up to 24 hours for our sous chefs to load the subscriptions into the system. Thanks for your patience.